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I Ordered an outdoor light in January yes it is now August Had to cancel the order when I still didnt have it after much Ado NEED I SAY MORE? Promises Promises Promises Finally a return call Still waiting for my credit of OVER $500.00 Moving to Seymour? You can run...
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Grand_Light
Grand_Light

Do you have a current or past issue you would like to discuss? Please contact our company directly and we would like to assist you. Reference your sales order number and we wi...

#443751
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I ordered a $3K light fixture on December 22, 2011. It is Currently March 7, 2012 and guess what??!! No chandelier! I've been calling and emailing Ryan Stockman, Anna Garcia and someone named Flo for several weeks and have received either incompetent replies or...
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Anonymous
duh

So what you're saying is that you ordered a custom product, something that needed to be built and expected what - that it would be sitting on a shelf waiting for you to order ...

Grand_Light
Grand_Light

Special orders are normally quoted 4 - 6 weeks and sometimes longer depending upon the nature of the special order. Our products are typically made to order and not routinely ...

#302679
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Terrible experience with them at every turn. So sorry I set foot in that store. Wasted alot of money. I discovered only after my bad experience with them that numerous claims have been brought against New Grand Light by people who filed complaints with the Better...
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Grand_Light
Grand_Light

Do you have a current or past issue you would like to discuss? Please contact our company directly and we would like to assist you. Reference your sales order number and we wi...

#278771
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Back in Feb. I paid Grand Light in New Haven CT $4,200 for a decorative light system for my bar which was top open in April. I prepaid the FULL amount on the word of Ryan Stockman, Sean and Anna Garcia, the order would be fullfilled in 3 days. It is now June 23rd and I...
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Grand_Light
Grand_Light

Special orders are normally quoted 4 - 6 weeks and sometimes longer depending upon the nature of the special order. Our products are typically made to order and not routinely ...

Grand_Light
Grand_Light

Special orders are normally quoted 4 - 6 weeks and sometimes longer depending upon the nature of the special order. Our products are typically made to order and not routinely ...

#245107
Reply to reviews